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How It Works

How it Works?
-Standard Item

Click SHOP on the tab and follow the steps below:


    • 1. Choose Item(s) from our food packaging categories. 1 Quantity = 1 Pack of 20
    • 2. Click on Add To Cart
    • 3. Shopping Cart will drop from above screen or go to cart found on top right hand corner
    • 4. Change Quantity. eg. 1000 pieces = 1000/(20 per pack) = 50. Type in Quantity 50
    • 5. Create an account with us for easy future checkout
    • 6. Make Payment. Key in any secret discount codes available worldwide
    • 7. Type any notes to us, such as date of expected delivery
    • 8. Receive online invoice to your email and processing of confirmation and confirmed of delivery date (within 24 hours during working day).
    • 9. Wait for your delivery. Any other queries, kindly email us (we guarantee to get back to you within 24 hours)

-Ordering a Customised Item  

  • 1. Under Customised Steps on side bar
  • 2. Choose to change a detail of standard item or design a completely new item
  • 3. All design template and mold charges waived completely
  • 4. Add details to cart according to (steps)
  • 5. Checkout
  • 6. Make Payment, received email confirmation of delivery dates and await delivery.

How do I place an order?

Orders are placed via our website for efficiency. For phone orders, you can reach our friendly Customer Service team soon. We are updating our new office number.


How do I create an account?

Accounts can only be created upon check out. You will be able to view past purchases as well as save delivery details for much convenience. These 3 simple steps to create an account:
  • 1. Checkout item(s)
  • 2. Select Register
  • 3. Fill in particulars and click Register
What payment methods are available?
We provide a variety of payment methods to ensure that you always have the choice and flexibility with your checkout. All credit cards from all countries are accepted via Paypal. Paypal is our merchant collection secured payment system appointed by us. In addition to paypal, we also accept Internet Bank/ Atm transfer. Default currency is in SGD, Singapore Dollars, S$. All other countries order will be charged at bank's prevailing, up to date exchange rates under respective credit cards.
How long will it be before I receive my order?
Typically as long as we have received your payment transfer into our account, you can expect to receive your order via a link to download within 1-3 working days. The best way to ensure a successful delivery is to provide us with the correct email account that you’re currently using.
How do I contact Customer Service Officer?
For general enquiries related to payment, shipping and returns, you'll probably be able to quickly find your answers in our FAQ section over here.

If you're unable to find your answers there, we're always happy to take your questions, 7 days a week, from 9am to 9pm. You can easily reach us at:

Email: general@modernpak.com.sg
Phone: Coming Soon
For marketing related requests (sponsorships, partnerships & collaborations) click here


I have received an incorrect/missing/defective item in my order, what should I do now?

We are very sorry that this happened, please send us an email here with the following information and we’ll rectify it!
  • 1. Order ID
  • 2. What's wrong? (i.e., incorrect order/missing item/defective product)
  • 3. Name(s) of the Product(s)
Can I sell my food packaging or food related items on HappyPackSG.com?
Yes you can! Kindly email us how can we collaborate together at general@modernpak.com.sg